FAQs
1. How quickly does the shipment arrive?
Within two business days of receiving the order, we endeavor to ship the products. You can anticipate that your shipment should show up inside 5-7 Working Long periods of putting in the request. However, please be patient as your order may be delayed by unanticipated circumstances.
2. How do I follow my order?
When your order is shipped, the tracking link that was sent to you via text, WhatsApp, or email will be active. The name of the courier company and the shipment number/AWB will be included in it. You can follow the progress of your order on their website, or you can contact us via email at care@rituveda.com
3. After placing my order, can I make any changes?
Unfortunately, you are unable to change the order once it has been placed; however, you can always place a new order for the desired products. On the off chance that you wish to eliminate items from your request, kindly reach us at client service inside a couple of hours as the Request once Dispatched can not be dropped.
4. How can I tell if my order has been confirmed?
You will receive a confirmation message via WhatsApp, SMS, and email after placing an order. It will incorporate your request number, method of installment and item subtleties.
5. Might you at any point Assist my Request on need?
Give us a call at customer support if you need your order quickly. We will check with our planned operations accomplice and furnish you with an update.
Please keep in mind that this only applies to prepaid orders.
6. How do I communicate with Rituveda?
You can compose a mail to us at care@rituveda.com or Call us at 98991-49907. You can likewise ask your Questions on WhatsApp.
7. How do I return the items?
Within 48 hours of receiving your order, send an appropriate unboxing video to care@rituveda.com along with your Order ID, AVB number, and other details. A Return will be made for Picking Some unacceptable thing and a following connection for the right item will be imparted to you through mail/text/WhatsApp.
The 98991-49907 customer support number is available from 11:00 AM to 6:00 PM. You can also get in touch with us via WhatsApp at 98991-49907. What conditions apply to my product's return or replacement?
Delivery of the wrong item, an expired item, a damaged item (physical damage or tampering with the product or packaging), or an incomplete order with no items What conditions will prevent requests for returns or replacements from being accepted?
Opened/utilized/changed items.
Unique bundling (mono containers, names, and so forth.) is absent.
After two days have passed since the delivery date, a return or replacement request is generated.
After two days from the delivery date, the product is reported as damaged or missing.
10. How will I be reimbursed for the product I returned or cancelled?
Within seven business days, money will be returned to the bank account, credit card, or other payment method used for prepaid orders. For Money down orders clients will be expected to give bank subtleties where they might want to get the discount.
11. When an order is cancelled or a product is returned, how long does it take to get a refund?
If you cancel your order, we will process your refund within seven business days. After the product has been received by our warehouse and the quality check has been completed, in the event of a return, we will issue a refund to the customer. Please be aware that this entire procedure takes two weeks after the return is received.
Within two business days of receiving the order, we endeavor to ship the products. You can anticipate that your shipment should show up inside 5-7 Working Long periods of putting in the request. However, please be patient as your order may be delayed by unanticipated circumstances.
2. How do I follow my order?
When your order is shipped, the tracking link that was sent to you via text, WhatsApp, or email will be active. The name of the courier company and the shipment number/AWB will be included in it. You can follow the progress of your order on their website, or you can contact us via email at care@rituveda.com
3. After placing my order, can I make any changes?
Unfortunately, you are unable to change the order once it has been placed; however, you can always place a new order for the desired products. On the off chance that you wish to eliminate items from your request, kindly reach us at client service inside a couple of hours as the Request once Dispatched can not be dropped.
4. How can I tell if my order has been confirmed?
You will receive a confirmation message via WhatsApp, SMS, and email after placing an order. It will incorporate your request number, method of installment and item subtleties.
5. Might you at any point Assist my Request on need?
Give us a call at customer support if you need your order quickly. We will check with our planned operations accomplice and furnish you with an update.
Please keep in mind that this only applies to prepaid orders.
6. How do I communicate with Rituveda?
You can compose a mail to us at care@rituveda.com or Call us at 98991-49907. You can likewise ask your Questions on WhatsApp.
7. How do I return the items?
Within 48 hours of receiving your order, send an appropriate unboxing video to care@rituveda.com along with your Order ID, AVB number, and other details. A Return will be made for Picking Some unacceptable thing and a following connection for the right item will be imparted to you through mail/text/WhatsApp.
The 98991-49907 customer support number is available from 11:00 AM to 6:00 PM. You can also get in touch with us via WhatsApp at 98991-49907. What conditions apply to my product's return or replacement?
Delivery of the wrong item, an expired item, a damaged item (physical damage or tampering with the product or packaging), or an incomplete order with no items What conditions will prevent requests for returns or replacements from being accepted?
Opened/utilized/changed items.
Unique bundling (mono containers, names, and so forth.) is absent.
After two days have passed since the delivery date, a return or replacement request is generated.
After two days from the delivery date, the product is reported as damaged or missing.
10. How will I be reimbursed for the product I returned or cancelled?
Within seven business days, money will be returned to the bank account, credit card, or other payment method used for prepaid orders. For Money down orders clients will be expected to give bank subtleties where they might want to get the discount.
11. When an order is cancelled or a product is returned, how long does it take to get a refund?
If you cancel your order, we will process your refund within seven business days. After the product has been received by our warehouse and the quality check has been completed, in the event of a return, we will issue a refund to the customer. Please be aware that this entire procedure takes two weeks after the return is received.
